Care Quality Commission (CQC)
The practice is fully CQC compliant and uses Quality Compliance Systems to ensure practice policies are up to date and compliant with CQC guidelines.
In July 2013 we were inspected by the CQC. This was an unannounced inspection, to ensure that essential standards of quality and safety were being met. An inspection was carried out on 3rd July 2013, they observed how people were being cared for and also interviewed our patients and staff. The inspection concluded that all standards were being met. The CQC randomly interviewed three of our patients, here are their findings:
In July 2013 we were inspected by the CQC. This was an unannounced inspection, to ensure that essential standards of quality and safety were being met. An inspection was carried out on 3rd July 2013, they observed how people were being cared for and also interviewed our patients and staff. The inspection concluded that all standards were being met. The CQC randomly interviewed three of our patients, here are their findings:
- Patient one:
'I have been coming here since I was a child, it's a convenient and friendly service'.
- Patient two:
'They are all very caring and try hard to fit you in if you need emergency treatment'.
- Patient three:
'The dentist always explains what treatment I'm having and the reasons why'.
